Boss is praised after defending employee who called troll a ‘f***** w*****’

A boss has been hailed a ‘legend’ for standing by his employee after a ‘keyboard warrior’ tried to get her fired by emailing her company to complain that she called him a ‘f***** w*****’ in a Twitter row over Brexit.

Viking Beard Company tweeted on 4th January apologising to their EU customers that Brexit meant they would no longer be able to ship retail orders due to paperwork and custom costs.

A ‘bully’ Twitter user then responded declaring that if the York-based beard care product company can’t overcome initial challenges and ‘fill out some paperwork’ then they don’t ‘deserve his custom’. 

Sarah, the UK business manager for the company,  then swore at him and claimed that jobs are at risk due to Brexit, for which she received a 12-hour Twitter ban.

The would-be customer then emailed her boss to complain, but was branded ‘nasty’ and told to ‘grow up’ by the company. 

A boss has been hailed a 'legend' for standing by his employee after a 'keyboard warrior' tried to get her fired by emailing her company to complain that she'd called him a 'f***** w*****' in a Twitter row over Brexit. Viking Beard Company tweeted on 4th January apologising to their EU customers that Brexit meant they'd no longer be able to ship retail orders due to paperwork and custom costs

A boss has been hailed a ‘legend’ for standing by his employee after a ‘keyboard warrior’ tried to get her fired by emailing her company to complain that she’d called him a ‘f***** w*****’ in a Twitter row over Brexit. Viking Beard Company tweeted on 4th January apologising to their EU customers that Brexit meant they’d no longer be able to ship retail orders due to paperwork and custom costs

Sarah, from Lincolnshire, has since claimed the individual ‘bombarded’ her boss with four emails in the space of an hour demanding her to be fired or they’ll take ‘legal action’.

However her boss Simon, believed to be sales and marketing director Simon Hildreth, wrote back in an email that told him to ‘put on your big girl pants and grow up’.

Simon called the angry emailer’s bluff and told him to ‘please try to sue Sarah’ as they would pay for her legal representation and counter sue him – before branding him ‘nasty’.

The email added he had ‘no leg to stand on’ as Sarah has ‘nothing to hide’ and that the company stood by her, as they ‘would not stand for a member of staff being threatened’.

Sarah, the UK business manager for the Viking Beard Care, was threatened with legal action for swearing at a would-be customer

Sarah, the UK business manager for the Viking Beard Care, was threatened with legal action for swearing at a would-be customer 

Sarah shared her boss’ response, which quickly went viral with more than 34,000 likes and retweets.

‘It’s a shame more bosses are not as supportive of their staff. We realise how lucky we are that our bosses love us like family,’ she said. 

Her tweet included screenshot of her boss Simon’s ‘amazing’ response has been celebrated on Twitter with more than 34,000 retweets, comments and likes.

‘Someone’s emailed my boss to try get me fired. They’re threatening legal action cos I hurt his feelings. My boss responded with this email. My boss has my back,’ it read.

Social media users were quick to heap on the praise for Simon's no-nonsense response

Social media users were quick to heap on the praise for Simon’s no-nonsense response

She then wrote: ‘[He] bombarded my boss with FOUR emails in the space of an hour demanding I be fired or he’ll sue!

‘[My] boss Simon [said] ‘He’s chatting s***. He’s a gob***** bully. Let him try sue. I’ll defend you to the hilt and have far deeper pockets than this c***.’ I LOVE my boss!’

Viking Beard Company also defended Sarah publicly, tweeting: ‘Ha! Keyboard Brexit warrior has deleted his account after being burned!

The Viking Beard Company sell male grooming products, including  beard wax (pictured)

The Viking Beard Company sell male grooming products, including  beard wax (pictured)

‘He’s the one who earned our beloved [Sarah] a 12hr ban after she handed him his a*** on a plate yesterday. Don’t mess with Vikings!’ 

‘I didn’t think I could admire your bosses any more than I already do, but I was wrong – now I bloody LOVE them! Well done Simon,’ one fan wrote. 

‘Wow. Your boss is a superstar. Great response,’ added another.  

‘Simon rocks. I love his way of dealing with thick bullies, and wish we’d all been that firm with them five years ago,’ commented a third. 

Many were so pleased with the response they said they were going to start buying Viking products

Many were so pleased with the response they said they were going to start buying Viking products

‘Simon the legend! If only all bosses were like that. I guess maybe some depends on the industry you’re in,’ another added.    

‘I don’t know if your boss is on Twitter but I’m pretty sure he become the most loved boss on Twitter after that response! How cool,’ commented another.

‘Now THAT is a boss,’ wrote another. 

However not everyone was as supportive of Simon’s response.

Anna branded the user a 'f****** snowflake' after he tried to get her fired by emailing her company - but they backed her up in series of tweets

Anna branded the user a ‘f****** snowflake’ after he tried to get her fired by emailing her company – but they backed her up in series of tweets

‘He backs you clearly so [clap emoji], but it’s not really a very professional letter in reply is it,’ said one. 

‘Don’t stoop to the same level, the content that has been written in reply could and should have been articulated a lot better,’ another added.

‘Not that it would get much traction on Twitter but clearly the best course of action would simply be not to reply / engage. I mean this is ok but a bit childish,’ said a third. 

The Viking Beard Company and the unnamed Twitter user were contacted for comment.

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