Couple made to spend another 14 days in hotel quarantine blast their conditions

A couple who were just one hour away from being released from hotel quarantine have been forced to spend another 14 days isolating in a cramped room.  

Geoff and Karen Crooks were in the final hours of their mandatory quarantine at the Grand Chancellor Hotel in Brisbane when they were told they’d need to stay at another hotel for another two weeks.

The hotel was shut down when six people linked to the quarantine facility tested positive for the more contagious UK coronavirus strain.

Geoff and Karen Crooks (pictured) were in the final hour of hotel quarantine when they were told they'd need to stay for another two weeks

Geoff and Karen Crooks (pictured) were in the final hour of hotel quarantine when they were told they’d need to stay for another two weeks 

The couple are now undertaking another two weeks of mandatory quarantine at Grand Chancellor Hotel in Brisbane (pictured)

The couple are now undertaking another two weeks of mandatory quarantine at Grand Chancellor Hotel in Brisbane (pictured)

Mr Crooks, who missed his brother’s funeral on Thursday due to the changes, said he and his wife aren’t being adequately looked after by health authorities or the premier.

The couple were moved to a different room at a new hotel which is even smaller than their last, and doesn’t have any access to fresh air. 

‘We are not going to survive in this room for another 14 days,’ Mr Crooks told A Current Affair on Thursday night.  

‘We’re not anti-quarantine… we understand we need to do this but we thought after doing it for 14 days we would have been given a little bit better room, possibly with a balcony.

‘These rooms are designed for one or two-night stays, not two weeks or four weeks.’ 

Mr Crooks said they have had no luck by contacting hotel reception or other authorities in charge of hotel quarantine. 

‘If they’re going to put us in these rooms then look after us, have a bit of empathy and just understand what issues we’re having,’ he said.  

‘I doubt very much whether the premier of Queensland has even talked to anybody who’s gone through quarantine and understands just the circumstances you’ve got to stay in. This room is 10 paces across.’

The Crooks have had no luck getting an upgraded room with a balcony and instead have been transferred to a smaller room (pictured: stock image of guests on balconies at the Grand Chanellor Hotel during mandatory quarantine)

The Crooks have had no luck getting an upgraded room with a balcony and instead have been transferred to a smaller room (pictured: stock image of guests on balconies at the Grand Chanellor Hotel during mandatory quarantine) 

Health officials have been called to the Grand Chancellor Hotel in Brisbane (pictured) after the more contagious UK coronavirus strain was detected

Health officials have been called to the Grand Chancellor Hotel in Brisbane (pictured) after the more contagious UK coronavirus strain was detected 

The couple were scheduled to leave the hotel at midnight on Wednesday, but at 11pm got a knock on their door from a police officer delivering the crushing news.

‘It was tough, very very tough,’ Mrs Crooks said. ‘We just could not believe it.’

Mr Crooks has returned five negative Covid tests in the past 20 days, including one in the US before he left for Australia.      

The couple questioned why Premier Annastacia Palaszczuk didn’t act earlier in containing the mutant strain.

Queensland Police (pictured) notified the couple one hour before their first round of quarantine was completed that they needed to restart the process (pictured: QLD police outside the Grand Chancellor Hotel)

Queensland Police (pictured) notified the couple one hour before their first round of quarantine was completed that they needed to restart the process (pictured: QLD police outside the Grand Chancellor Hotel)

‘It was three levels above us, six days before that we knew about it. Why wasn’t something done then?,’ Mr Crooks said. 

‘We were prepared to do quarantine, we knew all about it, we’ve done our homework, that’s part of the system. (But) it’s about doing it again and making sure the facility was better than the last time, have some compassion,’ Mr Crooks said.

The desperate couple implored the premier to call them directly if she happens to watch their interview.  

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