Kate Garraway reveals her internet has been down for three days

Kate Garraway has spoken of her desperation over the prospect of being isolated over Christmas as her internet at home has been down for three days.

The Good Morning Britain presenter, 53, took to Twitter to contact her broadband provider to see if they could help her, as she explained the thought of being cut off from her Wi-Fi over the festive period was the ‘final straw’.

Kate has endured a horrific year after her husband Derek Draper contracted coronavirus at the beginning of the pandemic in March and is currently still hospitalised.

Fears: Kate Garraway has spoken of her desperation over the prospect of being isolated over Christmas as her internet at home has been down for three days

Fears: Kate Garraway has spoken of her desperation over the prospect of being isolated over Christmas as her internet at home has been down for three days

After she made no progress after phoning her provider over the past three days, she tweeted Sky to ask if there was anything they could do to help her.  

She wrote: ‘Hi @skytv – I really hate to do this but can’t get through to anyone on phone for last 3 days- am sure you are frantic – but please can someone get in touch. 

Kate added: We have no tv or WiFi for kids & me not having that in isolation over Xmas feels like final straw.’

Struggles: The Good Morning Britain presenter, 53, took to Twitter to contact her broadband provider to see if they could help her, as she explained the thought of being cut off from her Wi-Fi over the festive period was the 'final straw'

Struggles: The Good Morning Britain presenter, 53, took to Twitter to contact her broadband provider to see if they could help her, as she explained the thought of being cut off from her Wi-Fi over the festive period was the ‘final straw’

Tragic: Kate has endured a horrific year after her husband Derek Draper contracted coronavirus at the beginning of the pandemic in March and is currently still hospitalised

Tragic: Kate has endured a horrific year after her husband Derek Draper contracted coronavirus at the beginning of the pandemic in March and is currently still hospitalised

Hopefully Kate’s issue will soon be resolved as Sky replied on Twitter, and wrote: ‘Hi @kategarraway can you message us and we will try to help?’

Her followers also rushed to support her, as they tagged Sky in their tweets and begged them to come out and help the TV presenter.

One person wrote: ‘We are so so sorry to hear that. You and your family don’t deserve this to happen. Come on there must be someone somewhere who can help this wonderful family out. Imagine it’s your family going through what this family is. COME ON HELP KATE PLEASE.xx’ 

Another said: ‘@skytv don’t you think this family has been through enough this year give them a break and fix their TV and internet so they can at least keep in touch with Derek in hospital if I could fix it for them I would, they just deserve a little happiness to please Sky fix it.’ 

Support! Her followers also rushed to support her, as they tagged Sky in their tweets and begged them to come out and help the TV presenter

Support! Her followers also rushed to support her, as they tagged Sky in their tweets and begged them to come out and help the TV presenter

Echoing the post, another user wrote: ‘Totally agree John, if I lived close to her I’d be there like a shot to help in some way. Is the act of chivalry dead.’

One person said: ‘We have the same but I hope they help you as if anyones deserves it you do, I hope they sort it for you – we won’t be able to Zoom our vulnerable parents over Christmas and have been waiting a week for help.’

Another said: ‘Please could someone help this beautiful strong lady. Everything that she has been through.’ 

Her followers rushed to support her, sharing contact numbers and tips on how to fix her broken internet.

On Saturday, Kate said she hopes to form a bubble with husband Derek so she can see him on Christmas Day amid his coronavirus battle.

Upsetting time: Kate said she hopes to form a bubble with husband Derek so she can see him on Christmas Day amid his coronavirus battle (pictured in November)

Upsetting time: Kate said she hopes to form a bubble with husband Derek so she can see him on Christmas Day amid his coronavirus battle (pictured in November) 

Kate replied to a social media user on Twitter as she admitted things weren’t ‘quite clear’ at the moment.

The account had replied to Kate’s co-host, Charlotte Hawkins, who had tweeted: ‘Just when we thought this year couldn’t get any worse…. #christmasiscancelled’.

They responded: ‘I truly hope in all of this @kategarraway & her children gets to form a bubble and to see Derek. It’s hard for all of us, but harder for her as her situation is unique. Ella-Rose [Charlotte’s daughter, five] will keep you busy I’m sure.’

Kate retweeted the user’s message and added: ‘I hope so too Fatimah – not quite clear at the moment but thank you for thinking of me and the others in the same situation xxx.’ 

The presenter shares two children – Darcey, 14, and Billy, 11 – with husband Derek, 53, who was admitted to hospital with COVID-19 symptoms in March and still remains seriously ill.

Reaching out: The Good Morning Britain star, 53, replied to a social media user on Twitter as she admitted things weren't 'quite clear' at the moment

Reaching out: The Good Morning Britain star, 53, replied to a social media user on Twitter as she admitted things weren’t ‘quite clear’ at the moment

On Saturday afternoon, Prime Minister Boris Johnson revealed that a third of England – including London and swathes of the home counties – will be thrust into a brutal ‘Tier 4’ lockdown from midnight.   

The draconian bracket will see non-essential shops shut, and travel restrictions including a ‘stay at home’ order for Christmas Day itself – even though Mr Johnson insisted just days ago that it would be ‘inhuman’ to axe five-day festive ‘bubbles’.

The introduction of the new tier seeks to curb a new more infectious strain of the virus, Johnson explained during a press briefing.

Christmas plans for millions of Londoners were thrown into doubt by the Prime Minister’s announcement, with many planning on travelling out of the capital during the relaxation of coronavirus measures between December 23 and 27.

Upset: The account had replied to Kate's co-host, Charlotte Hawkins, who had tweeted: 'Just when we thought this year couldn't get any worse.... #christmasiscancelled'.

Upset: The account had replied to Kate’s co-host, Charlotte Hawkins, who had tweeted: ‘Just when we thought this year couldn’t get any worse…. #christmasiscancelled’.

Announcement: On Saturday afternoon, Prime Minister Boris Johnson revealed that a third of England - including London - will be thrust into a brutal 'Tier 4' lockdown from midnight

Announcement: On Saturday afternoon, Prime Minister Boris Johnson revealed that a third of England – including London – will be thrust into a brutal ‘Tier 4’ lockdown from midnight 

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