NIB cashback: Health insurer to give customers $71 payments

Hundreds of thousands of Australians to get one off cash payments of $71 – here’s how to find out if you’re eligible

  • NIB will give customers one-off payments of $71 because they aren’t claiming
  • The health insurer said about 600,000 customers would be eligible for the cash
  • Firm’s CEO said Covid had disrupted people’s ability to access health services

Health insurance firm NIB will give back $40million to customers as Australians delayed or couldn’t access health appointments during the Covid pandemic. 

About 600,000 NIB customers can get a $71 payment in recognition that their access to doctors, dentists, optometrists and physios was disrupted over the last two years.

‘The give-back is in recognition of members’ reduced ability to access healthcare services,’ NIB boss Mark Fitzgibbon said.

‘The volume of catch-up in claims has been lower and slower than expected, which is why we’re able to return a further $40 million to our members,’ Mr Fitzgibbon said.

NIB boss Mark Fitzgibbon (pictured) will give 600,000 customers a $71 payment

NIB boss Mark Fitzgibbon (pictured) will give 600,000 customers a $71 payment

The insurer has already returned $15million in premium reductions earlier this year.

An increase in premiums set for April was also delayed until November 1 and the amount set to 2.66 per cent – the lowest premium increase in 20 years.

In October last year, NIB announced they would pay  more than 1,000 employees an extra $1,200 a year as a working from home allowance.

‘It’s effectively an acknowledgement that we’re renting people’s homes,’ Mr Fitzgibbon said at the time.

He also announced that 75 per cent of the company’s Sydney, Melbourne and Newcastle city offices would be sublet.

The cash is in recognition that access to health services like dentists, physios and massage were disrupted over the previous two years (stock image)

The cash is in recognition that access to health services like dentists, physios and massage were disrupted over the previous two years (stock image) 

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