Starbucks CEO blames leaders for ‘abdicating responsibility’ to fight crime causing store closures

Starbucks CEO blames woke leaders for ‘abdicating their responsibility’ to fight crime causing chain to shutter string of profitable stores because staff are being attacked and says even more will be closed

  • CEO Howard Schulz said ‘America has become unsafe’ after he announced that 16 Starbucks stores will close in cities across country – set in left-leaning locales
  • The reported disruptions include drug use by paying customers and, more often than not, members of the public
  • Homeless people have been taking advantage of the company’s open bathroom policy, which allows nonpaying patrons to use their facilities
  • As a result, the lavatories at the trendy coffee chain have in large part devolved into dens of debauchery, regularly used by vagrants and homeless to do drugs

The CEO of Starbucks has blamed woke elected leaders for ‘abdicating their responsibility’ to fight crime in their local areas which has led the chain to shutter more than a dozen stores nationwide.

Howard Schultz said ‘America has become unsafe’ after he announced that 16 stores will close in several cities across the city – all set in left-leaning locales – because staff are being attacked and reports of drug use at the popular cafés.

He warned that this is ‘just the beginning’ of store closures and said there ‘would be many more’ amid issues with mental illness, homelessness and crime.

In two leaked video excerpts of Schultz speaking at an internal meeting, shared by Ari Hoffman of KVI-AM talk radio in Seattle, Schultz said he was shocked to hear that one of the primary concerns of their retail partners is their ‘own personal safety’. 

The reported disruptions include drug use by paying customers and, more often than not, members of the public – who often take advantage of the company’s open bathroom policy, which allows nonpaying patrons to use their facilities.

As a result, the lavatories have in large part devolved into dens of debauchery, regularly used by vagrants and homeless to do drugs and engage in other illicit behavior.

Reports of assaults were also commonplace in the cities set to see closures, which include the company’s hometown of Seattle, as well as five other liberal-run municipalities. 

Those stores are in Los Angeles, Philadelphia, Portland, and Washington, DC.

The CEO of Starbucks, Howard Schultz, has blamed woke elected leaders for 'abdicating their responsibility' to fight crime in their local areas which has led the chain to shutter more than a dozen stores nationwide (file image)

The CEO of Starbucks, Howard Schultz, has blamed woke elected leaders for ‘abdicating their responsibility’ to fight crime in their local areas which has led the chain to shutter more than a dozen stores nationwide (file image)

Starbucks is closing more than a dozen stores due to reports of rife drug use and disturbances by brazen members of the public at the popular cafés. Pictured is a shuttered store in Portland, Oregon - one of the cities that will see closures - that was ransacked by looters in 2021

Starbucks is closing more than a dozen stores due to reports of rife drug use and disturbances by brazen members of the public at the popular cafés. Pictured is a shuttered store in Portland, Oregon – one of the cities that will see closures – that was ransacked by looters in 2021

The reported disruptions include drug use by paying customers and, more often than not, members of the public - who often take advantage of the company's open bathroom policy, which allows nonpaying patrons to use their facilities. Pictured are homeless people loitering outside a Starbucks in Seattle, which will also experience closures, the company said

The reported disruptions include drug use by paying customers and, more often than not, members of the public – who often take advantage of the company’s open bathroom policy, which allows nonpaying patrons to use their facilities. Pictured are homeless people loitering outside a Starbucks in Seattle, which will also experience closures, the company said

In the leaked video excerpts, Schulz said: ‘In my view at the local, state, and federal level, these governments across the country and leaders, mayors, and governors and city councils have abdicated their responsibility in fighting crime and addressing mental illness.

‘And we’re going to have to refine and transform and modernize many of the things we do to meet the needs of our customers in a very changing operating environment.’

He added that the demand for Starbucks by their customers has ‘never been greater’. 

In another short video, Schultz said: ‘I don’t have to spend too much time on what’s going on in the country and how America has become unsafe, but you all read the press release the last couple of days about the fact that we are beginning to close stores that are not unprofitable.’

He added: ‘It has shocked me that one of the primary concerns that our retail partners have is their own personal safety.  And then we heard the stories about what happens in our bathrooms, the issues with mental illness, homelessness and crime.

‘Starbucks is a window into America, we have stores in every community… we are facing things in which the stores were not built for. We’re listening to our people and closing stores, & this is just the beginning. There are going be many more.’

All of the stores set to be closed have seen an influx of crime – with many attributing the rise to a recent wave of ‘woke’ policies implemented by progressive politicians.

The result are cities that border on lawlessness – with employees at the stores reportedly complaining to staff in droves that they feel unsafe at work.

The closures were announced in an internal email sent to employees at the company Monday.

The correspondence saw Debbie Stroud and Denise Nelson, both senior vice presidents of the chains’ US operations, cite questionable safety condition at Starbucks stores in the aforementioned locations. 

The memo remarked how staffers at other stores across the country have experienced similar unrest as a result of ‘the challenges facing our communities.’

Those challenges, they wrote, include ‘personal safety, racism, lack of access to healthcare, a growing mental health crisis, rising drug use, and more.’

The officials added that ‘with stores in thousands of communities across the country, we know these challenges can, at times, play out within our stores too.

The planned closures, announced Monday, will see 16 stores closed in several cities across the country - all set in left-leaning, 'woke'-run locales such as Los Angeles. Pictured is a homeless person sleeping in front of one of the store's LA locations

The planned closures, announced Monday, will see 16 stores closed in several cities across the country – all set in left-leaning, ‘woke’-run locales such as Los Angeles. Pictured is a homeless person sleeping in front of one of the store’s LA locations

Reports of assaults were also commonplace in the cities set to see closures, which include liberal LA, as well as five other left-leaning municipalities. Pictured is an LA Starbucks. Homeless citizens can be seen sitting outside the store on the street

Reports of assaults were also commonplace in the cities set to see closures, which include liberal LA, as well as five other left-leaning municipalities. Pictured is an LA Starbucks. Homeless citizens can be seen sitting outside the store on the street

‘We read every incident report you file – it’s a lot,’ the operations heads wrote. ‘We cannot serve as partners if we don’t first feel safe at work.’

The said that aside from the closures – which will see staffers at the stores transferred to other locations nearby – the company said it will now give staffers discretion to deny free access to the store’s bathrooms.

Last month, Starbucks new interim CEO Howard Schultz – who has sought to improve company culture since being appointed in April, amid recent pushes from staffers to unionize – said the company was rethinking its ‘open bathroom’ policy due to mounting safety concerns.

‘There is an issue of, just, safety in our stores, in terms of people coming in who use our stores as a public bathroom,’ Schultz said during a New York Times DealBook event last month.

The closures were announced in an internal email sent to employees at the company Monday

The closures were announced in an internal email sent to employees at the company Monday

The closures come as cities across the nation have seen a drastic rise in crime over the past two years - spurred by the pandemic and recent soft-on-crime policies implemented by woke DA's who have sought to find alternatives to incarceration

The closures come as cities across the nation have seen a drastic rise in crime over the past two years – spurred by the pandemic and recent soft-on-crime policies implemented by woke DA’s who have sought to find alternatives to incarceration

‘We have to provide a safe environment for our people and our customers. The mental health crisis in the country is severe, acute and getting worse.’

Managers will also now have the freedom to adjust seating layouts and even adjusting hours of operation in order to address staffers’ safety concerns.

A spokesperson for the company confirmed the closures to DailyMail.com Tuesday.

They said: ‘After careful consideration, we are closing some stores in locations that have experienced a high volume of challenging incidents that make it unsafe to continue to operate.’

Washington, DC, one of the locations that will experience closures, has seen a drastic rise in murders, with 93 compared to the 82 last year, a 13 percent jump

Washington, DC, one of the locations that will experience closures, has seen a drastic rise in murders, with 93 compared to the 82 last year, a 13 percent jump

The closures come as cities across the nation have seen a drastic rise in crime over the past two years – spurred by the pandemic and recent soft-on-crime policies implemented by woke DA’s who have sought to find alternatives to incarceration.

Seattle – the city where Starbucks was founded – has seen a surge in both violent and property crime since the start of the pandemic, with cops already recording 302 shootings so far this year – a 75 percent increase from last year.

In Washington, DC, there have already been 93 murders compared to the 82 last year, signaling a 13 percent jump.

Seattle - the city where Starbucks was founded - has seen a surge in both violent and property crime since the start of the pandemic, with cops already recording 302 shootings so far this year - a 75 percent increase from last year

Seattle – the city where Starbucks was founded – has seen a surge in both violent and property crime since the start of the pandemic, with cops already recording 302 shootings so far this year – a 75 percent increase from last year

Robberies are also in the nation’s capital by a marked 25 percent.

Los Angeles, meanwhile, has arguably been hurt the most by woke politicians, with its District Attorney George Gascon now almost certain to face a recall election for soft policies.

The City of Angels has seen more people killed by guns during the first six months of 2022 than during the same period in any of the past 15 years, police say – while robberies are also rife, due to lax punishments on repeat offenders.

Los Angeles, meanwhile, has arguably been hurt the most by woke politicians, with its District Attorney George Gascon now almost certain to face a recall election for soft policies

Los Angeles, meanwhile, has arguably been hurt the most by woke politicians, with its District Attorney George Gascon now almost certain to face a recall election for soft policies 

The moves by the company come in direct response to these crime surges, but are also part of a broader effort to revamp the company, Schultz said in a Monday letter to staff.

‘We need to reinvent Starbucks for the future,’ he wrote, adding that the company will need to ‘radically’ improve employee experiences in the coming months.

He added that based on feedback from employees, the company will strive to create ‘safety, welcoming and kindness for our stores.’

During its latest  fiscal year, Starbucks closed 424 of its more than 15,000 US stores, about 5 percent of its total, while also opening 449 new locations. 

The moves by the company come in direct response to the crime surges and increased homeless presence

The moves by the company come in direct response to the crime surges and increased homeless presence

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